Creating a survey builder tool for a global organisation

The global child welfare organization collects data from all over the globe, every year about child welfare. They needed a tool to rapidly build said surveys, publish them to the communities providing the data. they also needed the capability of collaborating with these communities to verify the answers provided by them. 

• The users who fill up the forms are those who do the groundwork and collect data. Technical know-how can't always be assumed 

• The collaboration and commenting had to be two-way. There could be multiple comments exchanged for each question the surveyor has answered

• The survey creator needs to be able to quickly assemble a survey. Since the survey are published globally, the time needed for the questionnaire to be created can not be more than a few days

• There are validations and checks, where the superiors can accept, reject or request a modification for each question that has been added to the survey

• Surveys are built once but are modified for each country and then published

For building a survey

• Building a question bank, survey builders could just import the questions for a specific section. To do so all the past surveys were combined

• Visually indicating the clusters of questions and saving them back to the bank as a group

• Visual question visibility configurator

• Restricting the type of answer for each question so as to collect data in its purest form

• Capability to add hints in local languages using translators

For answering a survey

• A two-column layout was proposed

• On the left side, the data collector could see the questions, place to add an answer, inline validations, and past year data

• On the right side, the collector could see hint texts, and the facility was given to add comments, which would be visible to the analyst in real-time

• The responses from analysts could also be seen by the collectors in real-time

• for simplicity, the colour codes were given to the user types. 

For analyzing the responses

• An inline comparator was built. If the data entered by the collecter is off by more than a certain percentage, the question was flagged immediately

• A detailed list of all comments was made available to the collectors, analysts, and the admins

• Analysts were given a dashboard to track the progress of the answered submitted as well as to show the count of flagged questions